Contact

Contact Policy for Bondi Bay Boutique
At Bondi Bay Boutique, we prioritize clear and effective communication to provide the best possible support to our valued customers. Below, we outline our contact policy to ensure all inquiries, concerns, and issues are addressed efficiently and professionally.

How to Contact Us
If you have any questions, concerns, or require assistance, please reach out to us via email at info@bondibay-boutique.com. This is our primary method of communication for:

General inquiries about our products and services
Questions related to orders or shipping
Reporting any issues with your purchase
Feedback, suggestions, or complaints
Response Time
Our team is committed to responding to all inquiries in a timely manner.

Emails are monitored regularly during business hours.
You can expect a response within 24-48 hours of sending your email.
For urgent matters, please indicate “URGENT” in the subject line of your email, and we will prioritize your request.
Information to Include in Your Email
To help us assist you quickly and effectively, please include the following details in your email, if applicable:

Your full name
Order number (if applicable)
A detailed description of your question, issue, or feedback
Any relevant attachments or photos for issues related to products or orders
Our Commitment
At Bondi Bay Boutique, we are committed to providing exceptional service. Your satisfaction is important to us, and we will do our best to resolve any concerns and answer any questions you may have.

For further assistance or follow-up on your email, don’t hesitate to get back in touch. We look forward to serving you and ensuring your experience with us is outstanding!

For inquiries, email us at: info@bondibay-boutique.com.